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Grand Rapids, MI · est. 2007
Legal

Terms of Use

The legal back-of-house. Plain language wherever the lawyers let us.

Start the conversation

Same form, every page. Tell us once — we route it to whoever's closest to your tote.

01Who you are
02Where you are
03What you need
⟁ Replies within one business day · no phone calls

Information accuracy

We try to keep pricing, dimensions, and grade definitions accurate. Inventory shifts daily; the figures on this site are indicative and not binding until we send you a written quote.

Use of this site

You're welcome to browse, link to, and reference our content. Do not scrape our resources for re-publication, and please credit our case studies if you quote them.

Quotes & orders

Submitting the form is a request — not an order. Sales happen via written quote and a confirmed PO. Either party may decline.

Product fit

Reconditioned and used IBCs are sold for the application you describe at quote time. If your application changes, talk to us before refilling — chain-of-custody and grade assignments are application-specific.

Limitation of liability

We stand by our chain-of-custody tag and our grade definitions. We are not liable for downstream losses outside the explicit scope of what we sold.

Contact

Email info@ibcillinois.com for any legal correspondence.

The practical version

What these terms actually mean in practice.

The point of the terms. They exist so we and you have a shared understanding of how transactions work. Most of what's here is common sense; we've tried to write it in language a buyer can read in five minutes.

The non-binding nature of quotes. A quote is our offer to sell at the listed price. A purchase order is your acceptance. Until both exist, no sale is committed. Either party can walk without penalty up until that point.

The grade and chain-of-custody guarantee. When we tag a tote Grade A, we mean it. If the tote turns out not to be Grade A on your inspection, we replace or refund. We've maintained this commitment since 2009. It's not a slogan.

Why there's a limitation of liability. Standard commercial practice. If you fill our tote with something we didn't sell it for and there's a downstream consequence, we can't be on the hook for the consequence. The grade and chain-of-custody is the scope; everything outside that is your operational choice.

Why we don't have a no-questions-asked return policy on completed sales. Because most tanks are touched by customers in ways we can't reverse — filled, drained, refilled, modified. We honor returns for the limited cases (incoming-inspection failure, our error, wrong-spec ship) and discuss everything else case-by-case. We're not adversarial about it.